B2B Online Store

Marketplace for Tradesmans

Inspired by the merchant’s business idea that protects both buyers & sellers while trading of goods in bulk.

Project Overview

A brand new enterprise, a platform that aims to meet consumers with a fast and reliable way by means of domestic customs cleared wholesale surplus products, merchants or producers.

Role

UX Designer

Agency

OktoPeople

Client

TüccarAbi

Service

Website & Mobile App

Year

2018

Duration

200+ hours

Brief

This e-commerce project is the part of a certain business plan with the specific goals in mind and the planned ways to achieve them.

Therefore, the design for this sort of products definitely starts much before the first real line appears on the paper or screen.  

Research

We used a combination of online surveys and interviews.

The two approaches provided an in-depth look at the site user experience identifying barriers to purchase, the impact of third-party advertising, and ease of use of the website.

Solution

While it was desired to transfer the reliable tradesmen relationship from a traditional society structure to the digital environment; the bridge with the modern world was taken into consideration.

If a customer’s happy with the products or services, a solid brand identity helps to build customer loyalty across the business.

Personal Footnote

Launching a successful e-commerce venture takes more than connecting a valuable product with the right audience.

Whether a company in start-up mode or ready to scale, it needs expert strategy and incredible customer service to grow sustainably.

As customers will no doubt tell, there’s always room for improvement.

THANK YOU

For Watching

 

Other

Let's build someting

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berkayalkisel@gmail.com